Privacy Policy

Katia Regina Muniz Machado Torres — registered as a sole proprietorship under CNPJ 33.500.717/0001-51 — respects your privacy and is committed to protecting the personal information shared through this website, in accordance with the Brazilian General Data Protection Law (Lei nº 13.709/2018 — LGPD) and other applicable regulations.

1. Data Controller

For the purposes of this Policy, the controller of personal data collected through this website is:

• Business name: 33.500.717 KATIA REGINA MUNIZ MACHADO TORRES
• Tax ID (CNPJ): 33.500.717/0001-51
• Legal nature: Sole Proprietorship — Empresário Individual (213-5)
• Registered address: R. Ilde Schwambach Starosky, 101 — Carianos — Florianópolis/SC — Brazil — ZIP 88.047-490
• Contact: katiatorres@gmail.com · +55 (48) 9616-4708

2. Information We Collect

We may collect personal and non-personal information when you visit our website, browse our pages, fill in forms, place an order or inquiry, contact us, or otherwise interact with our content.

The information we may collect includes:

• Full name
• Email address
• Phone number
• Delivery address for orders, when provided
• Payment-related information processed by third-party providers
• IP address
• Browser type and device characteristics
• Traffic source and referring URL
• Interaction data such as pages viewed, clicks, timestamps, and session activity

3. Legal Bases and Purposes

We process your personal data based on the legal grounds set forth in Article 7 of the LGPD — in particular: consent, performance of a contract, compliance with legal obligations, regular exercise of rights, and legitimate interests — for the following purposes:

• To operate, maintain and improve our website and services
• To process orders for bakery and confectionery products and prepared foods
• To respond to inquiries, requests and customer support tickets
• To send order confirmations, delivery notices and service-related messages
• To send promotional communications, when permitted by law or consent
• To comply with tax, accounting and consumer-protection obligations
• To analyze website performance and improve user experience
• To prevent fraud, abuse, unauthorized access and legal violations

4. Cookies and Tracking Technologies

We use cookies, pixels, tags, server logs and similar technologies to enhance website functionality, understand visitor behavior, measure performance and improve user experience.

These technologies may collect technical and behavioral information such as browser type, device identifiers, approximate geographic location, pages visited, time spent on pages and actions taken on the site.

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

5. Sharing of Information

We do not sell your personal data. We may, however, share information with service providers and trusted partners in the following situations:

• With hosting providers, technology vendors and IT partners that support our operations
• With payment processors and delivery / logistics providers used to fulfill orders
• With accounting, tax and legal advisors
• With analytics providers that measure website performance
• When required by law, subpoena, court order or request from a competent authority
• To protect our rights, customers, property or safety

6. Rights of the Data Subject

Under Article 18 of the LGPD, you have the right to obtain from us, at any time and upon request, the following with respect to your personal data:

• Confirmation of the existence of data processing
• Access to your data
• Correction of incomplete, inaccurate or outdated data
• Anonymization, blocking or deletion of unnecessary or excessively processed data
• Portability of data to another service provider
• Deletion of data processed based on consent
• Information about the public and private entities with whom data has been shared
• Withdrawal of consent

To exercise any of these rights, please contact us using the information at the end of this Policy. We may request additional information to confirm your identity before fulfilling your request.

7. Information Security

We adopt reasonable administrative, technical and organizational measures designed to protect the information we collect against unauthorized access, loss, alteration or destruction. However, no system for transmitting information over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

Information is retained for the period necessary to fulfill the purposes described in this Policy, in compliance with applicable legal retention periods — in particular those set by Brazilian tax, consumer-protection and civil legislation.

9. Third-Party Links

This website may contain links to external pages. These sites operate independently and have their own privacy policies. We are not responsible for the practices, content or security of third-party websites.

10. Children's Privacy

This website is not directed to children. We do not knowingly collect personal data from minors. If we learn that such information has been collected, we will take reasonable steps to delete it.

11. Changes to This Policy

This Policy may be updated from time to time to reflect changes in our practices or applicable law. The current version will always be available at this address, with the corresponding effective date.

12. Contact

For any questions, requests or complaints related to the processing of your personal data, please contact us: