Terms & Conditions

These Terms & Conditions govern your use of this website and any orders for bakery and confectionery products placed with Katia Regina Muniz Machado Torres — a sole proprietorship registered under CNPJ 33.500.717/0001-51. By accessing this website or placing an order, you agree to these Terms and to all applicable laws.

1. About Us

This website is operated by:

• Business name: 33.500.717 KATIA REGINA MUNIZ MACHADO TORRES
• Tax ID (CNPJ): 33.500.717/0001-51
• Legal nature: Sole Proprietorship — Empresário Individual (213-5)
• Size: Microenterprise (ME)
• Address: R. Ilde Schwambach Starosky, 101 — Carianos — Florianópolis/SC — Brazil — ZIP 88.047-490

2. Our Activities

According to our official registration with the Brazilian Federal Revenue Service (Receita Federal do Brasil), our declared business activities are:

• Primary activity (CNAE 10.91-1-02): Manufacturing of bakery and confectionery products, primarily of own production
• Secondary activity (CNAE 56.20-1-04): Supply of prepared foods, primarily for home consumption

3. Use of This Website

This website is intended for informational, promotional and order-placement purposes. You agree to use it only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

4. Product Information

We strive to keep product descriptions, photographs, ingredients, and prices as accurate as possible. Because our products are handcrafted, slight variations in appearance, weight or finishing are part of the artisan nature of the work and do not represent defects.

All prices are quoted in Brazilian Reais (BRL) unless otherwise stated and may be updated at any time without prior notice. The price valid for any order is the one displayed at the moment of order confirmation.

5. Orders, Delivery and Pickup

Orders are confirmed only after receipt of payment and our explicit confirmation message. Delivery and pickup conditions, including areas served, lead times and any applicable fees, will be informed at the time of the order.

Because our products are perishable, you are responsible for being available to receive the order at the agreed time and for storing the product properly upon receipt.

6. Allergens and Dietary Information

Our products are made in a kitchen that handles common allergens — including wheat, milk, eggs, tree nuts, peanuts, soy and sesame. Even when a specific product does not list an allergen as an ingredient, cross-contact may occur.

Customers with food allergies, intolerances or specific dietary restrictions are kindly requested to inform us before ordering and to consult a qualified healthcare professional whenever in doubt.

7. Payment

We accept the payment methods informed at the time of the order, which may include Pix, bank transfer, credit or debit card and other options. Payment processing is performed by third-party providers, whose terms and privacy policies also apply to the transaction.

8. Intellectual Property

All content displayed on this website — including text, photographs, recipes, graphics, logos and visual identity — is the property of Katia Regina Muniz Machado Torres or used under license, and is protected by Brazilian copyright and industrial-property laws (Law nº 9.610/1998 and Law nº 9.279/1996).

Reproduction, distribution, modification or commercial use of this content is forbidden without prior written authorization.

9. Third-Party Websites

This website may contain links to third-party websites (e.g., delivery platforms, social media or payment providers). We are not responsible for the content, practices or privacy policies of such websites.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Katia Regina Muniz Machado Torres shall not be liable for indirect damages, lost profits or losses arising from the use of, or inability to use, this website, or from reliance on information published here, unless otherwise required by mandatory consumer- protection rules.

11. Consumer Rights

For purchases made by consumers (individuals acquiring products for personal use), the provisions of the Brazilian Consumer Defense Code (Lei nº 8.078/1990) apply, including rules on product information, conformity and the right of withdrawal in distance purchases.

Specific conditions for returns, exchanges and refunds are described in our Returns & Refund Policy.

12. Data Protection

The processing of personal data collected through this website complies with the Brazilian General Data Protection Law (Lei nº 13.709/2018 — LGPD) and is detailed in our Privacy Policy, which forms an integral part of these Terms.

13. Changes to These Terms

These Terms may be updated at any time. The current version will always be available at this address, with the corresponding effective date. Continued use of the website after changes are published constitutes acceptance of the updated Terms.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil. The courts of the City of Florianópolis, State of Santa Catarina, are elected as the competent forum to resolve any disputes arising from or related to these Terms, with express waiver of any other forum, however privileged.

15. Contact

For any questions about these Terms & Conditions, please contact us: